Privacy Policy

1. General Provisions

1.1. This Privacy Policy describes how personal data provided by users of the website goldendrive.ee is collected, processed, and stored. The data controller is GOLDEN DRIVE OÜ (registry code 17236617, VAT EE102864652, address: Vanakuu tn 7-9, 13516, Tallinn, Harju County, Estonia), hereinafter referred to as the Controller.

1.2. A data subject is a client or any natural person whose personal data is processed by the Controller.

1.3. A client is any person who submits a request or makes a booking through the website, by e-mail, or by phone.

1.4. The Controller processes personal data lawfully, fairly, and securely, in accordance with the GDPR and the legislation of Estonia.

2. Collection, Processing, and Storage of Personal Data

2.1. Personal data is collected electronically through:

the booking request form on goldendrive.ee;

e-mail: info@goldendrive.ee;

phone: +372 551 8121.

2.2. By providing their personal data, the client gives consent for it to be used for the purposes specified in this Privacy Policy.

2.3. The client must provide accurate and up-to-date information.

3. Types of Personal Data We Process

First and last name;

Phone number;

E-mail address;

Transfer-related information (date, time, pick-up and drop-off locations, additional requests).

4. Purposes of Processing Personal Data

processing bookings and inquiries;

communicating with the client;

fulfilling contractual obligations;

complying with legal requirements (e.g., accounting);

ensuring security and preventing misuse.

5. Legal Basis for Processing

consent of the data subject (GDPR Art. 6(1)(a));

performance of a contract or steps prior to entering into a contract (GDPR Art. 6(1)(b));

compliance with a legal obligation (GDPR Art. 6(1)(c));

legitimate interests of the Controller (GDPR Art. 6(1)(f)).

6. Disclosure of Data to Third Parties

We may share personal data with:

transportation partners or drivers (for booking fulfilment);

IT and hosting service providers;

accounting and legal service providers;

public authorities where required by law.

7. Data Retention Periods

for booking and customer support purposes – up to 2 years after the last interaction;

for accounting and tax reporting – as required by law;

for dispute resolution – until the expiry of the applicable limitation period.

8. Rights of the Data Subject

The client has the right to:

obtain information about the processing of their personal data;

access their personal data;

rectify inaccurate or outdated data;

request the deletion of data (subject to legal requirements);

withdraw consent for data processing;

lodge a complaint with the Data Protection Inspectorate of Estonia (www.aki.ee).

To exercise these rights, please contact us:

E-mail: info@goldendrive.ee

Phone: +372 551 8121

9. Data Security

We implement appropriate organisational and technical measures to protect personal data against unauthorised access, alteration, loss, or destruction.

10. Final Provisions

This Privacy Policy is prepared in accordance with Regulation (EU) 2016/679 (GDPR) and the Personal Data Protection Act of Estonia. We may update this Privacy Policy by publishing the new version on www.goldendrive.ee.